If the Amazon giant is obviously accessible through a good old computer, the platform is also used every day by many customers from its mobile application. In two clicks, on your smartphone, it is possible to (re) place your favorite products. And it is precisely through these same smartphones that the American giant is now accused of having deliberately tracked some of its customers.
Has Amazon illegally tackled its customers through their smartphones?
According to a proposal for collective appeal filed before the Federal Court of San Francisco, Amazon would indeed have obtained “stolen access” to the smartphones of consumers by providing tens of thousands of applicants of applications a code known as Amazon ADS SDK, to be integrated into their applications.
In this way, the Amazon group would have been able to collect a huge quantity of data concerning its customers, in particular with regard to horodited geolocation data in places of life, work, purchase and visit of consumers. The data in question has thus been able to reveal sensitive information such as religious affiliation, sexual orientation or even health problems.
“” Amazon took the digital markers of consumers and correlated a large amount of personal information concerning them, entirely without the knowledge of consumers and without their consent “Indicates the complaint.
This was deposited by Felix Kolotinsky, California, who affirms that Amazon has collected his personal information through the application ” Speedtest by Ookla (Which allows you to carry out tests to measure the quality of an internet connection), installed on your phone.
For this one, Amazon’s behavior undoubtedly violated Californian criminal law and a law of the state against unauthorized access to computers, and thus requests damages not specified for millions of Californians.
Currently, the Amazon group has not deigned to make the slightest comment on this subject. It remains to be seen now whether this new collective appeal filed against the American giant will reach its end, and if Amazon has indeed tracked some of its customers, which could cost it (very) dear … business to follow therefore. Recently, Amazon was dragged to justice for another) scandalous practice, since according to some, the company would not deliver certain customers living in poorer regions so quickly.
